Members signed up to a plan can change to a different plan.
To change a plan
Managing your plans on your website
Members can cancel a plan only if the cancellation policy you configured from the Dashboard allows it. Learn more about cancellation policies in Plan limits.
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In the top menu, click My Account.
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On the side menu, click Plans and benefits.
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Click Your plan.
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Click Change this plan.
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To select a new membership, click Change to this plan.
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