NexIO
- 25 Mar 2024
- 1 Minute to read
NexIO
- Updated on 25 Mar 2024
- 1 Minute to read
Article Summary
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What is NexIO?
NexIO is a Nexudus app available on iOS and Android tablets that lets customers and visitors check in and out of your space. Visitors also have the option to register on the spot and have the customer designated as their host notified of their arrival.
The current version of NexIO isn't compatible with visitor check-in if you use Salto KS to grant visitors door access.
Tablet Requirements
You need at least one tablet meeting the requirements detailed below to use NexIO. You can choose to set up several tablets with NexIO if you want to allow check-in/out in multiple areas of your space.
| SCREEN SIZE | WI-FI | BLUETOOTH | OS VERSION |
|---|---|---|---|
Minimum 7 inches Optimal 9 to 12 inches | Tablets must be able to connect to Wi-Fi. | Tablets must support Bluetooth 4.0 (also known as BLE) or above. | iOS Version 12.4 or later Android Version 9 or up |
This app doesn't work on Amazon Fire tablets or any tablet that doesn't have access to either the App Store or Google Play.
Admin Account Dedicated to NexIO
We recommend a dedicated admin account for the app because your displays will be disconnected every time you reset the password of the admin account used to set up the app.
Having a dedicated admin account helps keep the app up and running all day and helps you avoid repeating the setup process.
You can create a full unrestricted admin or a restricted user with a role that includes the following permissions:
- AccessToken - All
- Business- List, Read
- Checkin - All
- Coworker - List, Read
- RefreshToken- All
- Resource - All
- User - List, Read, Create
For more information, check out User Roles Examples.
Setting up NexIO
Before customers can start using NexIO to check in and out of your space, an admin needs to set up the app.
Checking in/out with NexIO
Members and contacts can check in using the Passport app or their PIN code.
Visitors can check in using the QR code or the PIN code they received in their registration email notification.
Registering Visitors with NexIO
Visitors who aren't registered by a customer or an admin can register on the spot using NexIO. Visitors registering with NexIO are automatically checked-in as they register.