Subscriber lists

Create and manage your newsletters subscriber lists.

Subscriber lists let you control to which subscriber group you send your newsletters.

Smart groups is a feature that automatically populates your subscriber list according a subscriber group you select. For instance, if you select Add members to this group, your list will automatically include all existing members and any new member who joins your space. Any subscriber who ceases to be a member of your space will also automatically be removed from the list. Changes in Smart groups can take up to 24 hours to appear in the system.

You can also manually add subscribers and create custom subscriber lists if the smart groups options aren't the right fit for your space. Bear in mind that custom subscriber lists won't be updated unless you manually edit them. 

Creating a subscriber list with smart groups

  1. Go to Community > Subscriber groups.
  2. Click Add subscriber list.
  3. Name your list and select your space location.
  4. In the Smart groups section, select one or several options to populate your list.
  5. Click Save.
new_subscriber_list.pngAdding a subscriber list 
 

Creating a custom subscriber list

  1. Go to Community > Subscriber groups.
  2. Click Add subscriber list
  3. Give a name to your subscriber list and select your space location.
  4. Click Save.
  5. Click back on the subscriber list you've just created. 
  6. Go to the Subscribers tab and click Add newsletter subscriber.
  7. Add your subscriber's name, their email, and select your space location.
  8. Enable the Subscribe option.
  9. Click Save.

mceclip1.png

Form to add subscribers to a custom subscriber list

You can repeat the process as many times as needed.

Editing subscriber list

  1. Click on list you want to edit.

  2. Edit all the fields you want to update.

  3. Click Save changes.

edit_subscriber_list.pngEditing a subscriber list

 

Deleting subscriber lists

  Important: Deleting a subscriber list permanently removes its record from the system.
  1. Go to Community > Subscriber groups.
  2. Select all the subscriber lists you want to delete.
  3. Click Delete in the bulk action menu.
  4. Click Yes when asked to confirm your choice.

delete_subscriber_list.pngDeleting a subscriber list 

 

Removing subscribers from a subscriber list

You can remove a subscriber from a subscriber list without deleting them from the system.

  1. Go to Community > Subscriber groups.
  2. Click on the list with the subscribers you want to delete.
  3. Go to the Subscribers tab.
  4. Select all the subscribers you want to remove from that list 
  5. Click Remove from newsletter group in the bulk action menu.
  6. Click Yes when asked to confirm your choice.

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Removing a subscriber from a subscriber list

 
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