What are passes?

Passes allow your customers to check-in while allowing you to track usage of your location.
Passes let customers check-in. Checking in a customer tells Nexudus that the individual is physically at one of your locations.

Passes can be set to be valid for a single calendar day or for up to a specific amount of minutes across multiple days. If you have an Access control or WiFi tracking system connected to Nexudus, you can use passes to control access via these systems and let Nexudus mark passes as used when it detects a customer is at one of your locations.

Be default, your account will be set up with the most frequently used passes (24-hour pass, full-day pass, morning pass and an afternoon pass). You will probably find that these passes are enough for your needs, but if not, you can add as many passes with specific conditions as you need.

If you run more than one location, passes can be set to be valid at one ore more of your locations depending on whether you allow customers to roam around your different sites or not.

See also:

Assigning passes to customers

There are three ways to assign passes to your customers:

  • As part of a contract for one of your plans. Plans can include different kinds of benefits, one of them being passes. You can read more about plan benefits.

  • As part of a bundled product, which a customer can buy as needed. Products can include different kinds of benefits, one of them being passes. You can read more about product benefits.

  • Enabling the Pay As You Go (PAYG) check-in module. This module sells passes automatically to customers as they check-in and out, effectively charging them for the amount of time they were in the space.

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