Adding Deliveries Manually
You can manually add and assign deliveries from the admin portal.
If the side menu is not visible, click .
Click on Operations > Deliveries.
Click on Add delivery.
Click on Customer dropdown menu and select the customer who received the package.
Edit the delivery Reference if you use your own delivery referencing system.
Add where your customers can collect their delivery in the Parcel/Delivery location field.
This location will appear in the email notification customers receive.
Add any notes you want to share with your customers.
- Click on Upload image if you want to add a photo of the package delivery label.
Set Requires signature to YES if you want customers to sign when they collect their packages.
The deliveries you add should appear in the Not collected tab of the Deliveries page.
Adding Deliveries Using NexDelivery
- Open the NexDelivery app on your device.
- Select your space.
If you manage more than one location, make sure you select the right one.
- Tap Add Delivery.
- Point your device's camera at the delivery label of the package. The app will automatically redirect you to the next screen once it has scanned the delivery label.
- Edit the customer details if they don't match the delivery label.
- Tap Upload.
Your delivery should now appear in the Deliveries page on the admin portal. You can edit the delivery record at any point directly from the admin portal.