Cancelling a booking

How to cancel an existing booking.

You can cancel a booking as an administrator or a member or contact.‌

To cancel a booking as an administrator

  1. If the side menu is not visible, click.

  2. In the side menu, click Operations.

  3. In the Bookings section, click Bookings Calendar.

  4. Click a booking that you want to cancel.

  5. Click Delete.

  6. Click Yes to confirm.

Alternatively, watch the animation below to learn how to cancel a booking.

bookings_cancelling_dashboard.gif
Cancelling a booking from the dashboard‌
 

To cancel a booking as a member or contact

Members and contacts can cancel a booking with the following procedure.‌

  1. In the top menu, click My Account.

  2. In the side menu, click Your bookings.

  3. Do one of the following:

    • Select a booking by clicking view in calendar next to the booking you want to cancel.

    • Click My bookings calendar.

  4. Click the booking you want to cancel.

  5. Click Delete this booking.

  6. Click Yes to confirm. Your booking is deleted.

  7. Click Close.

Alternatively, you watch the animation below to access the calendar and cancel a booking from the BOOKINGS menu by clicking Bookings Calendar and then selecting the booking.

bookings_cancelling_website.gif
Cancelling a booking on the website
 
 
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