Visitor Notifications

Learn how to manage and edit the different visitor notifications in Nexudus. 

Visitor notifications let your customers know when visitors arrive at your location. They also let visitors know who invited them and when their visit is scheduled.

You can edit the template of your visitor notifications through the Settings section of the Administrator Panel. For more information, check out our article on editing email notification templates.

There are two visitor notification templates: 

Visitor Check-in

Members and contacts receive this email notification as soon as their visitors check in using either NexIO or the Administrator Panel. Customers also receive a push notification from the Passport app if they have it installed on their phone. 

The notification includes the following details: 

    • The name of the visitor
    • The location where the visitor checked in 

Customers can get in touch with their visitor by replying to the email notification.

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Default Visitor Check-in notification sent to customers

Visitor Registration

Visitors receive this email notification as soon as a member, a contact or an administrator registers them as a visitor.

The notification includes the following details:

    • The name of the host
    • The date and time of the visit 
    • A code they can use to check themselves in through NexIO

Visitors can get in touch with their host by replying to the email notification.

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Default Visitor Registration notification sent to visitors

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