Managing survey questions

How to add, edit and delete survey questions.

Types of survey questions 

There are 5 types of survey questions on Nexudus:

mceclip0.pngTypes of Survey Questions
 
  • Text
  • Boolean
  • Long text
  • Date
  • Dropdown

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Adding a text-based survey question
 
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Viewing a text-based question
 
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Adding a boolean survey question
 
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Viewing a boolean survey question
 
 
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Adding a long text survey question
 
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Viewing a long text survey question
 
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Adding a date based survey question
 
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Viewing a date based survey question
 
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Adding a dropdown survey question
 
mceclip10.png                                                       Viewing a dropdown survey question 

 

To add a new survey question

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Adding a new survey question
 
  1. If the side menu is not visible, click .

  2. In the side menu, click Community.

  3. In the Community section, click Surveys.

  4. From the list of surveys, click the survey you wish to edit.

  5. Click add survey question.

  6. In the Question title textbox, type the text of the question.

  7. In the Question help textbox, type any information to help to customers answer this question.

  8. Optional: Set the question to active.

  9. Select a question type (text, boolean, long text, date or dropdown).

    • If the question is a dropdown, list all the possible answers.

    • Optional: Allow respondents to select more than one answer.

  10. Click Save.

  You can make a copy of an existing question.
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Making a copy of an existing survey question 
 
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Copying an existing survey question 
 

To edit a survey question

  1. If the side menu is not visible, click .

    mceclip16.pngSelecting a Survey Question to Edit
  2. In the side menu, click Community.

  3. In the Community section, click Surveys.

  4. From the list of surveys, click the survey you wish to edit.

  5. Click on the survey question to edit. Optional details to edit include:

    • Typing in the textboxes to edit the question title or text.

    • Set a question to active or inactive

    • Change the question type

  6. Optional: under more options you can make a copy of this question.

  7. Click Save changes.

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Editing a survey question 
 

To delete a survey question 

  1. If the side menu is not visible, click .

  2. In the side menu, click Community.

  3. In the Community section, click Surveys.

  4. From the list of surveys, click the survey you wish to edit.

  5. Choose one of the following options:

    • Select the question you want to remove and click on delete on the left sidebar

    • Right click and select delete from the menu.

    • Select the question you want to remove, click on the delete button to the left of save changes.

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Deleting a survey question using the more options menu
 
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Deleting a survey question from the edit screen
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